Privacy Policy

In accordance with the provisions of Articles 13 and 14 of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, "GDPR"), and Articles 6 and 11 of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (hereinafter, "LOPDGDD"), which regulate the right to information in data collection, we inform you of the following.

Who is responsible for processing your personal data?

The personal data you have provided through the website and in any other communications with you will be included in the Register of Processing Activities owned by Renata Iuhos with its registered office at C. Zaragoza, 9, 08620 Sant Vicenç dels Horts, Barcelona, Spain.

What presence do we have on social media?

Renata Iuhos has the following profiles on major social networks (Facebook, LinkedIn, YouTube, Blog, and Newsletter).

We recognize responsibility for the data processing of our users, followers, or people who comment through these platforms. Also, in accordance with the Law on Information Society Services and Electronic Commerce, Renata Iuhos is exempt from any type of liability arising from user and follower comments on its social networks.

Renata Iuhos may use the profiles described above to inform users about topics it considers to be of interest.

What personal data do we collect?

The personal data that the user may provide includes:

Identification data: name, surname, position, role, company, email, and/or phone number.
Accounting data: account number, bank card, etc.

Why and for what purposes do we process your data?

Depending on the purposes, we will need to process different data, which in general will be the following:

The website is fully informative about the educational platform services offered by Renata Iuhos. The data may be processed to respond to information requests about these services.
The collection and automated processing of data through the website's form to request information is done to study the possibility of contacting us.
The website provides information through identifying videos.
The website has a blog to upload and share stories of interest to users.
To manage and maintain your application for a job at Renata Iuhos, when you send us your application for a selection process. This processing is based on the user's consent and the legitimate and mutual interest of Renata Iuhos and the user, as indicated in the privacy information that the user must accept before submitting their application.

The personal data obtained through any of the website's channels will be part of the Register of Activities and Processing Operations (RAT) owned by Renata Iuhos. This will be periodically updated in accordance with the provisions of the GDPR and LOPDGDD, which is why Renata Iuhos has adopted all pertinent security measures in this regard.

Users are informed of the possibility of withdrawing their consent if it was granted for a specific purpose, without affecting the legality of the previous processing based on the consent before its withdrawal.

What is the legal basis for processing your data?

The processing of your data can be based on the following legal grounds:

Express consent from users by completing the forms to receive commercial communications from Renata Iuhos.
Legitimate interest: ensuring our website remains secure, understanding user needs, expectations, and satisfaction levels, and improving our services. All actions are aimed at improving user satisfaction and ensuring a unique browsing and potential contracting experience.
Compliance with legal obligations for fraud prevention, cooperation with Public Authorities, and/or potential third-party claims.

How long do we retain your data?

The processing of data for the purposes described will be maintained for the time necessary to fulfill the purpose of its collection, as well as to comply with the legal obligations arising from the data processing. However, conservation may be necessary for the formulation, exercise, or defense of potential claims; as long as permitted by applicable legislation.

Renata Iuhos commits to cease the processing of personal data when the retention period ends, as well as properly block them in our databases.

To whom are your data communicated?

In general, Renata Iuhos will not transfer personal data to third parties, except in situations where they may be transferred to collaborators who provide services to Renata Iuhos, to manage the provision of services, the contractual and/or pre-contractual relationship with the interested parties, or process requests made by them.

In such cases, we ensure that recipients respect confidentiality and have appropriate measures to protect personal data. Renata Iuhos ensures the security of personal data when sent outside the company. Third parties with whom Renata Iuhos contracts are obliged to ensure that the information is processed in accordance with current data protection regulations.

In cases where the law requires revealing personal data to public bodies or other parties, only the strictly necessary data will be disclosed to comply with such legal obligations.

Renata Iuhos communicates data to external providers, as processors, to carry out certain services:

What are your rights and how can you exercise them?

You can send your communications and exercise your rights by sending a written communication to the following email address: info@renataiuhos.com

In accordance with data protection regulations, you can request:

Right of access: you can request information about the personal data we have about you.
Right of rectification: you can communicate any changes to your personal data.
Right to deletion and the right to be forgotten: you can request the deletion of personal data after blocking them.
Right to restriction of processing: entails the restriction of processing personal data.
Right to object: you can withdraw your consent for data processing or object to further processing.
Right to data portability: in some cases, you can request a copy of the personal data in a structured, commonly used, and machine-readable format for transmission to another controller.
Right not to be subject to automated individual decision-making: you can request not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect the data subject.

In some cases, the request may be denied if you request the deletion of data necessary to comply with legal obligations. Also, if you have any complaints about the processing of your data, you can submit a complaint to the competent data protection authority.

Who is responsible for the accuracy and truthfulness of the provided data?

The user is solely responsible for the truthfulness and correctness of the data provided through any forms included on the website, exonerating Renata Iuhos from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and commit to keeping them properly updated. The user agrees to provide complete and correct information in the forms they complete.

Renata Iuhos is not responsible for the accuracy of information that is not of its own creation and for which another source is indicated, therefore it does not assume any responsibility for hypothetical damages that may arise from the use of such information.

Renata Iuhos is exonerated from responsibility for any damage or harm the user may suffer as a result of errors, defects, or omissions in the information provided by Renata Iuhos, provided it comes from sources outside it.

What security measures do we apply to protect your personal data?

Renata Iuhos has adopted the legally required levels of security for the protection of personal data and strives to install additional technical measures and means within its reach to prevent the loss, misuse, alteration, unauthorized access, and theft of the personal data provided to Renata Iuhos. However, users should be aware that security measures on the Internet are not impregnable.

Therefore, Renata Iuhos is not responsible for hypothetical damages that could result from interferences, omissions, interruptions, computer viruses, telephone malfunctions, or disconnections in the operational functioning of this electronic system caused by reasons beyond Renata Iuhos's control, delays, or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, the Internet system, or other electronic systems, as well as damages that may be caused by third parties through illegitimate intrusions beyond Renata Iuhos's control.

How do we process minors' data?

As a general rule, Renata Iuhos will process minors' data for the storage and maintenance of such data on the educational platform for which it is the Data Controller. By signing the necessary data processing agreements with educational centers, we ensure the protection and security of these data.

How do we use cookies?

The website and social networks of Renata Iuhos use cookies to optimize and personalize your browsing experience. Cookies are physical information files stored on the user's device, and the information collected through cookies is used to facilitate user navigation on the portal and optimize the browsing experience. The data collected through cookies may be shared with their creators, but in no case will the information obtained be associated with personal data or data that can identify the user. However, if the user does not want cookies to be installed on their hard drive, they can configure their browser to prevent these files from being installed. For more information, please refer to our Cookie Policy.

Internal Security Policy
Security breaches can be caused by workers, third parties, or computer errors. Therefore, we are legally required to notify affected individuals if their personal data has been severely compromised within a maximum period of 72 hours. Additionally, users will be notified as soon as the security breach is resolved.

Modification of the Privacy Policy

This privacy policy may be modified. We recommend that you review the privacy policy periodically.